For all enquiries, please email us using the form below:

We endeavour top quality and service delivery! If you have any concerns, questions or complaints please feel free to send us a message – a dedicated Putter agent will be in contact with you shortly to sort out your query.

    Frequently asked questions

    Do you offer free shipping?

    Yes. Shipping is free to all our customers in the United Kingdom

    What are the standard shipping costs?

    Standard shipping rates apply based on product weight:

    United Kingdom:

    FREE

    Rest of Europe: 

    UK Royal mail: From £5.91 delivered in 3-6 Working days

    What happens if I have chosen the wrong size?

    We cannot accept returns or exchanges if you have ordered the wrong size, colour, or you do not like the product. We will only accept returns for faulty goods. We strongly recommend you go through the size chart before chosing a size. If you want to return for a different size we will charge you a discounted rate. Shipping costs will apply.

    What happens if my shipment is not delivered?

    The order will be returned to Putter and we will then contact you to reschedule delivery. Please contact us if there is a delay in your delivery.

    What happens if I receive an incorrect or damaged item?

    If we accidentally deliver the wrong product to you, or if the product is damaged, please notify us and we will collect the product from you at no charge and refund you in full.

    Are your products sustainable?

    Yes! Our products are both Fair Wear and Oeko-Tex certified, guaranteeing you high-quality, ethical clothing.
    100% Organic Open End Cotton.